Personal data collected
We do our utmost to protect your data. We need personal data in order to be able to provide our services to you. De Gouverneur Maastricht processes this personal data as a result of your use of our services and/or because you provided that data to us yourself. We process data for the following purposes: • Providing and invoicing our services; • Sending our newsletters; • Processing your order and informing you about its progress; • Storage for the execution of the Agreement and publication; • Taking measures to improve our service and providing information or offers.
De Gouverneur Maastricht has no intention of collecting the data of persons under the age of 18. We therefore do not offer our services to minors. We encourage parents to actively monitor their children’s online activities in order to prevent the collection of children’s data without parental consent. If you believe that we have collected personal data about a minor without that consent, please contact us. We will then erase this data.
Data from website visits
We receive information each time you visit our website, such as through cookies. We use this information to get a better picture of our customers and to develop and adapt our services and website to suit your personal preferences. On our website, we use Google Analytics to analyse the functioning of the site and to measure the effectiveness of traffic sources. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. We have no influence on this. We do not allow Google to use the analytics information obtained for other Google services. The information that Google collects is anonymised as much as possible. Your IP address is not made available.
Share to social media options
When transmitting data, we use the ‘SSL security system’ (Secure Socket Layer) in conjunction with 128/256-bit encryption. Offering the highest level of security, this method is also used by banks, for example, to secure data for the purpose of online banking. All payment methods we offer are protected by the above-mentioned standard. You can see that your data is transmitted via an encrypted process by the key or lock icon in the status bar of your browser.
Data retention period and access
When you stop using our services, we are required to store some data for the statutory retention period. We delete data that is no longer needed. We destroy all data after the legal retention period has expired. You have the right to access the data that we hold about you after you have stopped using our services. You can submit a request to access, correct, or delete data via our contact form. In order to ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Please blacken your passport photo and citizen service number (BSN) in this copy. This is to protect your privacy. De Gouverneur Maastricht will respond to your request as soon as possible, but within four weeks at the latest.
Sharing with others
De Gouverneur Maastricht only shares data with third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Accessing and correcting data
You have the right to request access to and to correct or erase your data. See our contact page for our details. In order to prevent misuse, we may ask you to identify yourself adequately. If your request concerns access personal data linked to a cookie, you will need to send a copy of the cookie in question. You can find this in your browser’s settings.